Last updated:
Dec 1, 2025
Personal Data Processing Policy
1. General Provisions
1.1. This Personal Data Processing Policy (hereinafter referred to as the Policy) defines the procedure for collecting, storing, using, transferring, and protecting personal data of users of the website https://solus.agency/ (hereinafter referred to as the Website).
1.2. The Policy has been developed in accordance with the requirements of the Law of Ukraine “On Personal Data Protection” No. 2297-VI and the EU General Data Protection Regulation (GDPR) No. 2016/679.
1.3. The Operator (hereinafter referred to as the Company, we, our) is a Ukrainian legal entity registered in accordance with the laws of Ukraine.
1.4. By using this Website, the User confirms that they have read, understood, and agreed to this Policy and consent to the processing of their personal data under the terms described below.
2. Basic Concepts Used in the Policy
2.1. Personal Data – any information relating to an identified or identifiable natural person.
2.2. Processing of Personal Data – any action or set of actions performed on personal data (collection, recording, storage, adaptation, retrieval, use, transfer, deletion, etc.).
2.3. User – any individual who visits or uses the Website.
2.4. Cookies – small text files stored in the User’s browser to enhance the Website’s functionality and performance.
2.5. Data Controller (Operator) – a legal entity that independently determines the purposes and means of personal data processing.
3. Categories of Personal Data Processed
3.1. The Operator may process the following personal data of the User:
Full name (if provided);
Email address;
Phone number;
IP address and browser type;
Cookies and analytical information about user behavior on the Website;
Any other data voluntarily submitted by the User through contact forms or communication channels.
3.2. Anonymous statistical data (cookies, analytics) are also collected via services such as Google Analytics and other analytics tools.
4. Purposes of Personal Data Processing
4.1. The Operator processes Users’ personal data for the following purposes:
Providing access to the Website and its content;
Communication with Users, including responding to inquiries and providing support;
Execution and performance of contracts and agreements;
Sending informational and promotional materials (only with the User’s consent);
Conducting analytics and improving Website functionality;
Ensuring compliance with applicable laws and security requirements.
4.2. Users may opt out of receiving informational messages at any time by sending an email to contact@solus.agency ****with the subject line “Unsubscribe”.
5. Legal Basis for Processing
5.1. The Operator processes personal data based on the following legal grounds:
the User’s consent;
the necessity to perform a contract to which the User is a party;
compliance with legal obligations;
the Operator’s legitimate interests that do not override the User’s rights and freedoms (e.g., ensuring security, analyzing website performance).
6. Storage and Security of Personal Data
6.1. The Operator ensures that personal data are processed securely using appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction.
6.2. Personal data are stored only as long as necessary for the purposes for which they were collected or until the User withdraws consent.
6.3. Upon expiration of the storage period, personal data are deleted or anonymized.
7. User Rights
7.1. Each User has the right to:
receive information about the collection and use of their personal data;
access their personal data and obtain a copy;
request correction, update, or deletion of their personal data;
withdraw consent to processing at any time;
restrict or object to processing;
file a complaint with the Ukrainian Parliament Commissioner for Human Rights or a relevant EU supervisory authority.
7.2. To exercise these rights, the User may contact the Operator at contact@solus.agency **** with the subject line “Personal Data Request”.
8. Cookies and Analytical Services
8.1. The Website uses cookies and analytical tools (such as Google Analytics) to improve user experience and analyze Website traffic.
8.2. Cookies may store information such as session data, user preferences, and traffic sources.
8.3. Users can disable cookies in their browser settings; however, some Website features may not function properly without them.
9. Transfer and Disclosure of Personal Data
9.1. The Operator may transfer personal data to third parties only when necessary for:
providing hosting, analytics, or technical support services;
fulfilling contractual obligations;
compliance with legal requirements.
9.2. The Operator may transfer personal data outside Ukraine only to countries that ensure an adequate level of data protection in accordance with international standards (GDPR).
9.3. The Operator guarantees that all such third parties process data in accordance with confidentiality and security requirements.
10. Cross-Border Transfer of Personal Data
10.1. When transferring personal data to other jurisdictions, the Operator ensures that such countries provide adequate protection as defined by Ukrainian and EU data protection laws.
10.2. Transfers to countries without adequate protection may occur only with the User’s explicit consent or for contract performance.
11. Contact Information
Users may contact the Operator for any questions related to personal data processing at:
contact@solus.agency
12. Changes to the Policy
12.1. The Operator reserves the right to update this Policy periodically.
12.2. The new version becomes effective from the moment it is published on the Website at https://solus.agency/privacy.
13. Final Provisions
13.1. This Policy is effective indefinitely until replaced by a new version.
13.2. By continuing to use the Website, the User agrees to the terms of this Policy.